Phobic Traveller: Challenges and Innovation in the Travel Industry

Phobic Traveller: Challenges and Innovation in the Travel Industry
May 20, 2020

The 21st century has once again ushered a new age in travel.

First, the World Wide Web made the creation of travel websites sites so easy that phobic travellers had their own runway to competitive choice. This became an oasis of inexpensive air fares, that would fly you anywhere, anytime. Soon it became an electronic, paperless realm, with an app on your smartphone. You were checked in, and you just had to get  to the airport complete security, and take that flight.

Then, along came 9/11 and with it heightened security, which at the time was very intense but after 20 years the world has adjusted.

Now we have COVID-19. It’s created a new challenge that could last another 20 years. Thus begins a new chapter in the history of travel, to the dismay of phobic travellers everywhere.

Travel agents will now include special assistance as a new feature in their post COVID roles, especially for their corporate travellers. There will be a duty of care with in-depth guidance and check lists galore. This will make the reservation process lengthier.

The demand for travel will not be great initially. As confidence creeps back, air fares will be reshaped, and rise. The phobic traveller will now be worrying that travel will no longer be as affordable.

Airlines will use strategy when choosing their aircraft, and retire older models. They will replace them with a more modern and cost effect fleet. This will help them revitalise and kick start their new financial model.

It will be a tough struggle, but the tide will turn slowly.

The phobic traveller will be twitching and panicking, as the old way of travel becomes a distant memory.

A new era of post-COVID travel may see Airports ask travellers for immunity passports. Security checks will take place with much sanitation.

‘Manage My Booking’ tools may be rebranded to supply post-COVID, pre-flight additional guidance. We are certain that we will see the creation of travel assist COVID-apps which you can download on your smart phone, reducing the stress and worry in the new age of travel.

This will be great support for phobic travellers everywhere.

All airlines already introduced checked and unchecked bag fare types, and post-COVID travel may see a limitation on cabin bags.

Airfares will restructured for a host of reasons. Will we return to an age when only the rich could afford to travel extensively?

The UK Foreign Office currently advises against all non-essential travel. You can check border controls for all countries on the link below.

https://www.gov.uk/foreign-travel-advice

The UK Government has announced from next month arrivals in the UK will face a 14-day quarantine this will include returning British holiday makers, with a possible air bridge to exclude Australia and Greece where COVID has been low. This could be very traumatic for the phobic traveller.

Right now it is twilight zone – reality hasn’t quite sunk in. We we are in speculation mode.Are  you ready to take to a runway and travel again soon?

Stay tuned to more editions of Travel in the Covid Zone.

More information:

Read: Phobic Traveller: The What, When & How of COVID-19 Travel

Study Guide: Epidemics Throughout The Ages

Read: Tips For Coping During Lockdown

Neda Dorudi for the Forensic Traveller

Main image: Departures Terminal 5, London Heathrow Airport, Andrew Milligan Sumo, Flickr Creative Commons